Refund and payment policy

Last updated: 2026-07-23

Pro and Pro+ access are activated manually. There is no automatic subscription renewal or automatic re-charge.

Refunds are considered on a reasonable, case-by-case basis. Eligible requests generally involve:

• payment that did not result in working access within a reasonable time, or
• a clearly defective activation that we could not resolve within a reasonable time.

Refund requests are not guaranteed and are evaluated individually.

Email davinci459@proton.me with:

• the payment proof or transaction reference,
• the email used for checkout,
• the token or account identifier,
• a short description of the issue.

We aim to respond within a reasonable time, but do not guarantee a fixed resolution timeline.

Automatic refunds are not offered through the checkout flow. Refunds, where granted, are performed manually and may take time depending on the payment method and processor.